Privacy Policy
At Crown Jewellery we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website, www.crownjewellery.studio.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Your name
Billing and delivery address
Email address
Telephone number
Payment and transaction information
Details of products you purchase
Information you provide when contacting us
Your IP address and certain website usage information
Cookies and similar technologies
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your personal information to:
Process and fulfil your orders
Arrange delivery of your purchases
Process payments
Communicate with you about your order
Respond to customer enquiries
Provide customer support
Improve our website, products, and services
Prevent fraud and protect the security of our website
Meet our legal and regulatory obligations
Send marketing communications where you have provided appropriate consent or where otherwise permitted by law
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by law.
3. Payment Information
Payments may be processed through third-party payment providers. Depending on the payment method you choose, your payment information may be handled directly by the relevant payment provider.
Crown Jewellery does not intend to store your full payment card details on our own systems.
4. Sharing Your Information
We may share relevant personal information with trusted third parties where necessary to operate our business, including:
Payment processors
Delivery and courier companies
Website hosting and technology providers
Customer service providers
Website analytics and marketing providers
Professional advisers where necessary
Law enforcement, regulators, or other authorities where legally required
We do not sell your personal information to third parties.
Where we use service providers to process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection laws.
5. Cookies
Our website may use cookies and similar technologies to make the website function properly, remember preferences, understand how visitors use our website, and improve our services.
Some cookies may be provided by third-party services we use.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
6. Marketing
If you choose to subscribe to marketing communications from Crown Jewellery, we may send you information about products, offers, promotions, or other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
We will respect your marketing preferences in accordance with applicable law.
7. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.
Some information may need to be retained for longer periods where required for legal, accounting, tax, fraud-prevention, or regulatory purposes.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
9. Your Privacy Rights
Depending on your circumstances and applicable law, you may have rights including:
The right to request access to personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information in certain circumstances
The right to restrict certain processing
The right to object to certain processing
The right to withdraw consent where processing is based on consent
The right to receive certain personal information in a portable format
To exercise your rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided us with personal information without appropriate permission, please contact us so that we can review and, where appropriate, delete the information.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
Crown Jewellery is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
12. International Data Transfers
Some of the service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
Any updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have questions about this Privacy Policy or how Crown Jewellery handles your personal information, please contact us:
Crown Jewellery
Email: crownjewellery.studio@gmail.com
Address: 125 Buchanan Street
Website: www.crownjewellery.studio
If you believe your data protection rights have not been respected, you may also have the right to raise a concern with the relevant data protection authority.
For businesses operating in the UK, this is generally the Information Commissioner’s Office (ICO).
Crown Jewellery
125 Buchanan Street, Glasgow, G1 2JA
crownjewellery.studio@gmail.com
www.crownjewellery.studio