Terms & Conditions

Orders
All orders are subject to availability. We reserve the right to cancel an order if an item is unavailable, incorrectly priced, or there is a reasonable reason to do so. If we cancel an order after payment, you will receive a refund.
 
Payments
All prices are shown in GBP (£). Payment must be completed before your order is dispatched. Payments may be processed securely through third-party payment providers.
 
Delivery
We aim to dispatch orders within the time stated on our website. Delivery times may vary due to courier delays or circumstances outside our control. Customers are responsible for providing accurate delivery information.
 
Returns & Refunds
If you are a UK consumer, you may have legal rights to cancel an online purchase within the applicable cancellation period. Items should be returned in their original condition unless otherwise required by law. Personalised or customised items may not be eligible for cancellation where permitted by law.
If your item arrives damaged or faulty, please contact us at crownjewellery.studio@gmail.com.
 
Jewellery Care
To keep your jewellery in good condition, avoid excessive contact with water, perfume, creams, chemicals, and chlorine.
 
Website Content
All images, designs, logos, text, and other content on our website belong to Crown Jewelry or our licensors and may not be copied or used without permission.
 
Liability
Nothing in these Terms & Conditions affects your legal rights as a consumer. We are not responsible for delays or problems caused by circumstances outside our reasonable control.
 
Privacy
Your personal information is handled in accordance with our Privacy Policy.
 
Governing Law
These Terms & Conditions are governed by the laws of Scotland.
 
Contact Us
125 Buchanan Street, Glasgow, G1 2JA
Email: crownjewellery.studio@gmail.com
Website: www.crownjewellery.studio